Summary:

Expedites problem resolution of patient flow barriers through inter-departmental collaboration including direction of environmental services, lab, radiology, pharmacy, case management, respiratory therapy, patient care unit associates and other associates as indicated to maintain patient flow.

Maintains communication with the Administrative Supervisor and Patient Intake Center (PIC) throughout the shift. Coordinates patient room assignment, prioritized bed flow issues and communicates plan to PIC.

Responsibilities:

• Under the supervision of the Nursing Director of Float Pool, coordinates patient placement activity from one unit to another and reports capacity issues to the Administrative Supervisor and unit leadership.
• Uses systematic processes to facilitate prompt and appropriate patient placement in order to reduce and eliminate barriers within the system which may impede patient flow.
• Participates in multi-disciplinary bed capacity briefing process.
• Rounds through units to identify patients that are discharged and available beds.
• Works closely with unit clinical supervisors and managers to problem solve issues related to admissions, transfers and discharges.
• Expedites problem resolution of patient flow barriers through inter-departmental collaboration of environmental services, lab, radiology, pharmacy, case management, respiratory therapy, patient care unit associates and other associates as indicated to maintain patient flow.
• Initiates capacity crisis interventions when appropriate.
• Completes daily summary of activities capturing flow barriers for future tracking and trending.
• Facilitates monthly reporting of metrics to nursing leadership council.
• Coaches staff to comply with capacity management processes.
• Reviews patient records to identify potential discharges and barriers to discharges. Mediates conflict between departments impacting patient flow.
• Communicates with Director as necessary for patient flow enhancement. Communicates directly with physicians as required to improve patient flow.
• Develops daily communication plan with ED and PACU.

Requirements:

Education: 

High School Diploma. Completion of the Advanced Certified Nursing Assistant training required or must obtain within six months from date of hire or date of transfer.

Experience:

• Minimum of three (3) years? experience as a Certified Nursing Assistant in an acute hospital setting, or relevant experience preferred.
• Basic computer knowledge
• Ability to communicate in English effectively both verbally and in writing
• Demonstration/completion of annual competencies
• Age Appropriate Competencies
• Effective communication for interdepartmental collaborative relationship building
• Data collection and trending on key metrics
• Demonstrates principles of AIDET communication process
• Uses technology to enhance real-time communication ? phone, pager, tablet
• Performs responsibilities consistent with hospital safety policies
• Performs responsibilities consistent with adherence to infection prevention policies.

Certification, Licenses, or  Registrations:

• Certified nursing assistant certification required or must be obtained within 3 months from date of transfer or hire.
• BLS issued through American Heart Association required.

Work Schedule:

MULTIPLE SHIFTS AVAILABLE

Work Type:

Part Time

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About CHRISTUS Health

CHRISTUS Health is an international faith-based, not-for-profit health care system based in Irving, Texas, with more than 60 hospitals in Texas, Louisiana, New Mexico, Chile, Colombia and Mexico. CHRISTUS Health is made up of 50,000 Associates providing compassionate and individualized care at more than 600 centers, including community hospitals, clinics, long-term care facilities and health ministries. Sponsored by the Sisters of Charity of the Incarnate Word of Houston, Sisters of Charity of the Incarnate Word of San Antonio and the Sisters of the Holy Family of Nazareth, our mission is to extend the healing ministry of Jesus Christ to every individual we serve.

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