At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs.  Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

The Clinical Coordinator will be responsible for patient enrollment services associated with the digital remote monitoring programs (COVID-19, Heart Failure, COPD, Diabetes). Roles and responsibilities could include digital platform enrollment and alert monitoring, telephonic patient outreach and education, coordination and escalation of care, and communication and collaboration with the providers and multidisciplinary team.

1. Facilitates patient identification, screening, and enrollment in RPM program 
2. Collaborates with referring providers on patients enrollment workflow
3. Communicates with providers, inpatient clinical directors, and other multidisciplinary team members status updates on RPM program enrollment as needed 
4. Reviews patient agreement with patient and ensures signed, and scanned into patient EPIC electronic health record
5. Orders digital devices for home delivery from platform partner and confirms receipt of device kit
6. Coordinates with program manager to assist with securing phone service for identified patients
7. Facilitates activation of patient’s MyChart account if not active
8. Confirms device paring, patient education and understanding for utilization, and provides continued education where needed 
9. Enrolls patient in platform partners electronic health record and updates as needed Monitors digitally transmitted vital sign results daily (M-F, excludes holidays)
10. Supports patient with activation of patient’s MyChart account if not active
11. Assists patient with remote patient monitoring adherence and program participation
12. Outreaches to patients when vital signs are out of range or not transmitted telephonically or via video conference and follows escalation pathway 

15. Documents all events and communications in patients CUHC electronic health record
16. Collaborates with RPM Population Care Coordinator and clinical care team as needed
17. Reinforces provider plan of care and patient centered care plan 
18. Promotes chronic disease self-management
19. Coordinates with RPM program manager and digital platform support services as needed for technical support
20. Facilitates scanning of monthly vital sign summary into patient’s EPIC electronic health record

13. Documents vital signs weekly and when alerts out of range in the patient’s CUHC electronic health record
14. Communicates with patient and or caregiver regularly and as needed 

3-5 Years Preferred

NJ LPN License and BLS American Heart Association

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About Cooper University Health Care

Welcome to Cooper University Health Care With a more than 135-year history of healing, Cooper is the place South Jersey turns to when they need care. As the leading academic medical system in the area, with South Jersey’s only Level 1 Trauma Center, more than 100 outpatient offices, and more than two million patient visits a year, it’s the perfect place to build a career of care in a truly diverse and inclusive environment. Whether you’re a medical professional or possess other skills, you’ll want to be with Cooper.

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