Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 1,048 licensed inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 65 operating rooms; an endo-surgery center; a separate hospital outpatient surgical department with nine operating rooms and an extensive diagnostic and interventional radiology area. For 2021-2022, U.S. News and World Report ranked Duke University Hospital nationally in 11 adult specialties: cancer, cardiology & heart surgery, diabetes & endocrinology, ear, nose & throat, gastroenterology & GI surgery, gynecology, neurology & neurosurgery, ophthalmology, orthopedics, pulmonology & lung surgery, and urology. Duke University Hospital is also ranked first in North Carolina and first in the Raleigh-Durham area.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

General Description of the Job Class

Perform a variety of activities related to the transportation of patients, specimens and equipment. Greet and assist patients and visitors at hospital and clinics as directed.

Duties and Responsibilities of this Level

Transport patients to and from clinical, ancillary and support areas via wheelchair, stretcher or van service as requested to include transport of patients with oxygen tanks, intravenous pumps, drips and special equipment.

Assist clinical personnel in transferring patients to and from beds, wheelchairs or stretcher as requested. Assist people in and out of vehicles and escort or transport them to and from hospital lobby: carry luggage, open doors and obtain messenger service for the transportation of people to other hospital locations. Approach, greet and offer assistance and direction to customers entering the hospital. Assist in the loading and unloading of patients onto ambulances and vans during periods of PRT non-service. Collect specimens, orders, requisitions and equipment and deliver items to appropriate destinations. Assist in maintaining order and cleanliness in hospital lobby and entrance. Assist nursing staff with removal of expired bodies from units and transport to morgue. Participates in the training of new employees. Ensure patient is properly identified before transporting. Ensure equipment is clean and working properly. May transport to the OR, assist in room turnover and confirm OR packet is signed. Confirm method of transport and special needs. Attend educational programs as directed. Perform other related duties incidental to the work described herein.

Minimum Qualifications

Education

Work requires the ability to follow and provide instructions to the public generally equivalent to a high school education.

Experience

No experience required.

Degrees, Licensures, Certifications

BCLS certification must be maintained/completed by the end of the orientation period. A valid North Carolina driver's license may also be required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.