Certified Medical Assistant / Front Office Asst AdventHealth Medical Zephyrhills

Location Address- Zephyrhills, FL

Top Reasons to Work at AdventHealth Medical Group West Florida

Rollover PDO with service year increases in accrual

Comprehensive benefits package; including tuition reimbursement and matching 403b plan

Patient facing positions receiving company paid initial sets of scrubs

Company Discount programs

• Provides back up to all front office positions; check in, check out, and medical records
• Provides data and assistance to Practice Manager / Office Coordinator as required
• Performs clinical responsibilities as assigned/needed.
• Communicates in a cordial, professional manner with patients via phone and in person to meet the patientâ™s needs as soon as possible
• Sets up office for daily operation by turning on computers, ensuring schedules are printed, and retrieving voice mail messages
• Maintains correspondence, including: progress notes and new patient packets
• Updates referring physician database when necessary
• Assesses new patient files waiting to be seen and appropriately handles old patient files
• Assembles/creates charts for new patients, ensuring policy of noting allergy warnings and two methods of identification are followed
• Verifies patient data and insurance to ensure it is updated for accurate billing, inputting updated information into system as required
• Constructs insurance copies for proper insurance verification with new patients as requested
• Assists with correspondence in obtaining medical necessity letters to appropriate insurance company or business entity
• Enters charges for daily reconciliation
• Handles patient concerns or refers to administration appropriately
• Assists patient via scheduling to obtain appointment as a first-time patient and handles reschedule list when necessary

• High School diploma/equivalent.
• American Association of Medical Assistants (AAMA) Certification, American Medical Technologist (AMT) or Registered Medical Assistant (RMA), or National Association for Healthcare Professionals (NAHP).  This must be obtained within 90 days upon hire.
• Current, valid CPR certification is required (BLS). 

Provides operational office support in delivery of patient care in a physician office environment.  Responsible for answering phones, scheduling appointments, processing medical records, scheduling out-patient procedures, check-in and check-out patients, insurance verification and obtaining referrals & authorizations from Primary Care Physician and/or insurance carrier.