Job Summary

Job Duties

• Performs the functions of a Phlebotomist, Lab Assistant II, or Technical Lab Assistant and Phlebotomist Technician as necessary.
• Performs technical role and provides technical knowledge and support to staff and clients.
• Provides timely analysis and resolution of technical problems in accordance with established laboratory policies and patient safety standards and cooperatively resolves service issues.
• Collaborates with specialty specific technical specialist at other lab locations to assure standardization system-wide.
• Participates in and coordinates the development of policy and procedure manuals with supervisor or team leader and system colleagues.
• Assures timely and regular review of procedure manuals.
• Performs various audits and monitors various logs as appropriate.
• Participates with the supervisor or team leader and system colleagues in developing and maintaining Quality Assurance and Service Improvement activity in the functional area.
• Provides adequate level of supervision including direct observation of patient preparation, specimen collection, transport, specimen handling, processing and reporting results as appropriate.
• Manages personnel and schedules.
• Provides orientation to all new employees and identifies training needs and ensures that employees receive regular in-service training and education appropriate for their job responsibilities.
• Encourages and engages in service-oriented behavior designed to support and meet the needs of our various clients.
• Provides timely consultations and takes prompt action to correct problems and issues.
• Evaluates, monitors and documents the performance of competency of each employee continually.
• Assumes accountability for ordering and maintaining adequate supply inventory as appropriate.
• Participates in educational and training activities to acquire new skills and maintain current proficiency.
• Accepts that overnight travel may be required.

Work is typically performed in a clinical environment. Accountable for satisfying all job specific obligations and complying with all organization policies and procedures. The specific statements in this profile are not intended to be all-inclusive. They represent typical elements considered necessary to successfully perform the job. Additional competencies and skills outlined in any department-specific orientation will be considered essential to the performance of the job related to that position.

*Relevant experience may be a combination of related work experience and degree obtained (Associate's Degree = 2 years; Bachelor's Degree = 4 years).

Education

Experience