MemorialCare's Epic Team develops creative strategies to achieve common end goals while collaborating with our end users. The Business Systems Specialist - Epic Prelude/Grand Central is considered a subject matter expert, involved with all phases of software deployment from design through implementation to post implementation problem solving. They independently provide an advanced level of operational and application build expertise with their focus geared more towards complex and overall large projects. They mentor peers and provide educational/informational sessions to improve workflows, troubleshooting or system design pertaining to the overall team as well as internal implementation processes. 
   
Business Systems Specialists provide specialized patient access application expertise and assistance in the analysis, design, deployment, and support of critical business functions within MemorialCare’s information technology systems portfolio. Individuals work closely with both external and internal customers, department colleagues, system vendors, and other stakeholders to define user requirements and provide integrated solutions based upon MemorialCare’s standard, and occasionally customized, computer/systems architecture and applications. They apply their expertise to improve business processes and support critical business strategies, as they seek out opportunities to educate customers in the strategic use of MemorialCare’s information technology and applications portfolio.